EventCOPING WITH DIFFICULT PEOPLE

ONLINE EVENT

Time – 3pm

Cost – Free

This online workshop will give you ways to identify and manage people who are difficult at work – colleagues and customers. Suitable for all NSW businesses to attend

In this workshop you will learn:

• Tips to recognise the types of people who make situations challenging

• Strategies to understand and manage them

• Tips not to let them get to you.

At the completion of the session you will discover:

• Strategies for working with difficult customers and colleagues

• Ways to win people over and achieve the results you need

• Tools to set your business up to win post Covid-19