ONLINE EVENT
Time – 3pm
Cost – Free
This online workshop will give you ways to identify and manage people who are difficult at work – colleagues and customers. Suitable for all NSW businesses to attend
In this workshop you will learn:
• Tips to recognise the types of people who make situations challenging
• Strategies to understand and manage them
• Tips not to let them get to you.
At the completion of the session you will discover:
• Strategies for working with difficult customers and colleagues
• Ways to win people over and achieve the results you need
• Tools to set your business up to win post Covid-19